Eventim Discount Code for September 2026

How do I apply my Eventim discount code?

To apply an Eventim discount code and enjoy instant savings, simply follow these steps:

1. Find your desired Eventim discount code from a reliable voucher site.
2. Head over to Eventim, select your event and preferred date, then choose your seats.
3. Proceed to the checkout page and carefully review your basket contents.
4. Locate the designated promo or voucher box and paste your code, then click to apply.
5. Watch the total update to reflect your discount, then complete your payment securely.

You’ll see the discount applied to your order summary before you finalise the purchase, ensuring you know exactly how much you've saved.

How does the Eventim ticket delivery work?

Eventim provides a variety of convenient delivery options tailored for UK customers. These include Print-at-Home e-tickets sent directly to your email, mobile M-ticket QR codes for easy smartphone access, standard postal delivery, and venue box office collection.

For standard postal delivery, tickets typically arrive within 2 to 4 business days, once your payment has been successfully processed. If you're in a hurry, express options are available for next working day dispatch on weekday orders placed by 2 p.m.

If you opt for box office collection, remember to bring a valid photo ID, the payment card used for the booking, and your booking reference. Collection points usually open up to 45 minutes before the show begins. Should your tickets not arrive within 72 hours of the event, please contact Eventim customer services immediately with your full order details for assistance.

Can I get a refund if an Eventim show is cancelled or rescheduled?

Generally, tickets purchased through Eventim are non-refundable. However, specific policies apply if an event is cancelled or significantly altered.

If an event is cancelled and not rescheduled, Eventim will process a refund for the ticket price once they receive the necessary funds from the event organiser. Please note that booking fees and delivery charges are usually non-refundable.

If a show is postponed to a new date that you are unable to attend, you can request a refund. To do so, email Eventim customer service from the email address used for the purchase, include your order ID, and return any unused tickets within the specified timeframe. Refunds are issued to the original payment method and typically take up to three weeks to process.

Which payment methods does Eventim accept?

When you reach the checkout, you'll find a range of secure payment options. These commonly include major credit and debit cards such as Visa and MasterCard, popular digital wallets like PayPal and Google Pay, and Eventim's own gift vouchers. For larger purchases, Eventim also offers instalment plans, allowing you to spread the cost. If an instalment payment fails, a 10-day grace period is usually provided. All transactions benefit from 3D Secure technology for enhanced protection, giving you peace of mind with every purchase.

How do I contact Eventim customer service in the UK?

Eventim offers several ways to get in touch with their UK customer service team:

• By Phone: Call 0333 344 6250. Lines are open Monday to Friday, 9:00–20:00, and Saturday to Sunday, 10:00–16:00.
• By Email: Send your query to customerservice@eventim.co.uk. Including your order number in the subject line or body of your email will help them respond faster.
• Online: Use the convenient online contact form available on their website.
• By Post: Their postal address is PO Box 65833, London, EC4P 4FW.

Eventim is a proud member of STAR (Society of Ticket Agents and Retailers) and adheres strictly to its Code of Practice, ensuring fair and transparent service.

Eventim savings tips

Beyond using an Eventim discount code, there are numerous smart ways to save money or secure prime seating when booking your next event. Explore the tips below to maximise value on your entertainment experiences.

Make the most of Eventim gift vouchers

Eventim gift vouchers offer fantastic flexibility. Available in various amounts, they can be personalised with a message and are delivered instantly via email as a PDF – perfect for last-minute gifts. Valid for 24 months, any unused balance remains on the voucher for future use. To redeem, simply enter the unique voucher code at checkout, and pay any remaining balance using your preferred payment method.

Subscribe to the Eventim newsletter

Signing up for the Eventim newsletter is a fantastic way to stay in the loop. You'll receive timely tour announcements, alerts for new events, exclusive offers, and even occasional ticket competitions. Personalise your updates in "My EVENTIM" under "Newsletter and Ticketalarm" to receive tailored news about your favourite artists and venues. Being subscribed helps you book early, which often means better choice and more competitive prices.

Set Ticketalarm alerts for artists and venues

Never miss out on tickets again by activating Ticketalarm notifications for your favourite performers, specific venues, or event categories. These alerts ensure you're among the first to know when tickets go on sale. Early notifications mean you can book quickly on Eventim, giving you the best chance at securing your preferred sections, rows, and views without the need for constant manual checks.

Use the Eventim app for faster booking

Download the official Eventim app, available on iOS and Android, for a seamless booking experience. Browse events, pick your seats using interactive maps, and complete secure checkout in just a few taps. The integrated EVENTIM.Pass stores and personalises your tickets directly in the app, and allows you to securely forward them to friends or family if your plans change. Plus, push notifications keep you updated on new releases, event reminders, and any last-minute changes while you're on the go.

Key events during the year on Eventim

Certain times of the year bring significant on-sales and limited-time campaigns. Being prepared can help you snatch up the best deals and secure tickets for popular events.

Check out the Black Friday offers 

The Black Friday weekend is a huge period for promotions across live entertainment. Eventim frequently schedules high-profile ticket drops and limited-time offers tied to major tours and shows during this time. Make sure you're subscribed to the newsletter and have your Ticketalarm alerts set to gain early access and the widest selection of seats.

Don’t miss Cyber Monday sale

Following closely on the heels of Black Friday, Cyber Monday continues the flurry of deals with fresh releases and short-window promotions on selected events. Keep an eye out for newly published Eventim discount codes and promotions, then book promptly to lock in your preferred price and seats.

Special Christmas and New Year deals

The festive season is an ideal time for gifting memorable live experiences or Eventim vouchers. Family shows, enchanting comedy specials, and seasonal concerts typically feature strong schedules during the Christmas sale. Plan your bookings early for popular dates, and remember to redeem any Eventim discount codes or vouchers at checkout before completing your payment.

Spring and Summer Sales

The warmer months bring a wave of exciting announcements, with festival lineups, major stadium tours, and outdoor events usually going on sale from spring into early summer. These periods create peak demand moments. By having Ticketalarm active and the Eventim app at the ready, you can act the moment Spring and Summer sales open, significantly improving your seat selection and reducing the risk of missing out on sell-outs.

Whether you're planning a spontaneous night out or securing tickets for a highly anticipated tour, Eventim makes access to live entertainment easy. By staying informed about delivery options, refund policies, and especially by utilising an Eventim discount code whenever available, you can enjoy more of the events you love for less. Keep these tips in mind for a smooth and rewarding booking experience every time!